Platform Upgrade Private Key File Error

Solved

Platform Upgrade Private Key File Error

Question

I am currently upgrading Outsystems Platform Server-8.0.1.7 to Version 10.0.405.0 on the same server and here is what I did.

1. Uninstall Platform Version 8.0.1.7

2. Installed the Version 10.0.405.0.

3. Input the Necessary DB Credentials in the Configuration Tools.

4. Test Connections (Everything was fine).

5. Click Create/Upgrade Database and I got this Error

This Server and the configured database have different encryption keys. Copy the private.key from the Outsystems installation of a machine that was connected to this database and try again.

How do I recover the old private.key? base from the my research it should be somewhere C:\Program Files\OutSystems\Platform Server, but i could not find the old private.key. Is there any way to get this private.key file or any suggestion on how to solve this.

Private Key Error.png

01 Mar 2017

Michael Chu

Solution

Jannie du Toit wrote:

We have the same problem, does anyone have a solution?

Execute the ff: Script

delete from ossys_parameter where name = 'ClientApplicationToken';
delete from ossys_parameter where name = 'privateKeyValidation';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationHMACKey';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationEncryptKey';
delete from ossys_dbconnection;

After executing the script restart the APP Server. Then reconfigure the Configuration Tool.

See solution in context

03 Apr 2017

1 reply

15 Oct 2020

Show thread

Hide thread

Vaishnavi Choppalli

Michael Chu wrote:

Jannie du Toit wrote:

We have the same problem, does anyone have a solution?

Execute the ff: Script

delete from ossys_parameter where name = 'ClientApplicationToken';
delete from ossys_parameter where name = 'privateKeyValidation';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationHMACKey';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationEncryptKey';
delete from ossys_dbconnection;

After executing the script restart the APP Server. Then reconfigure the Configuration Tool.

Hi Micheal,

Where this needs to be executed? Please give a detailed explanation.

Regards,

Vaishnavi

15 Oct 2020

Michael Chu

This is solve. Thank you

02 Mar 2017

Christo Van Niekerk

Hi,

I'm having the same issue. What did you do to resolve this?

30 Mar 2017

Jannie du Toit

We have the same problem, does anyone have a solution?

03 Apr 2017

3 replies

Last reply 31 May

Show thread

Hide thread

Christo Van Niekerk

Jannie du Toit wrote:

We have the same problem, does anyone have a solution?

I got it to work by uninstalling everything and starting from scratch.

03 Apr 2017

Michael Chu

Solution

Jannie du Toit wrote:

We have the same problem, does anyone have a solution?

Execute the ff: Script

delete from ossys_parameter where name = 'ClientApplicationToken';
delete from ossys_parameter where name = 'privateKeyValidation';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationHMACKey';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationEncryptKey';
delete from ossys_dbconnection;

After executing the script restart the APP Server. Then reconfigure the Configuration Tool.

03 Apr 2017

Filipe Infante

Replying to Christo Van Niekerk's comment on 03 Apr 2017 08:42:57

You have also uninstaled the Outsystems DB (in the DB machine) rigth ?

31 May

Jannie du Toit

Thanks a million Michael, it worked beautifully!

06 Apr 2017

Christopher Parks

Beautiful. Thank you.

15 Oct 2019