Platform Upgrade Private Key File Error

Rank: #864

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Platform Upgrade Private Key File Error

Question

I am currently upgrading Outsystems Platform Server-8.0.1.7 to Version 10.0.405.0 on the same server and here is what I did.

1. Uninstall Platform Version 8.0.1.7

2. Installed the Version 10.0.405.0.

3. Input the Necessary DB Credentials in the Configuration Tools.

4. Test Connections (Everything was fine).

5. Click Create/Upgrade Database and I got this Error

This Server and the configured database have different encryption keys. Copy the private.key from the Outsystems installation of a machine that was connected to this database and try again.

How do I recover the old private.key? base from the my research it should be somewhere C:\Program Files\OutSystems\Platform Server, but i could not find the old private.key. Is there any way to get this private.key file or any suggestion on how to solve this.

Private Key Error.png

on 2017-03-01

Michael Chu

Rank: #864

Solution

Jannie du Toit wrote:

We have the same problem, does anyone have a solution?

Execute the ff: Script

delete from ossys_parameter where name = 'ClientApplicationToken';
delete from ossys_parameter where name = 'privateKeyValidation';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationHMACKey';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationEncryptKey';
delete from ossys_dbconnection;

After executing the script restart the APP Server. Then reconfigure the Configuration Tool.

See solution in context

on 2017-04-03

1 reply

on 2020-10-15

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Vaishnavi Choppalli

Rank: #15971

Michael Chu wrote:

Jannie du Toit wrote:

We have the same problem, does anyone have a solution?

Execute the ff: Script

delete from ossys_parameter where name = 'ClientApplicationToken';
delete from ossys_parameter where name = 'privateKeyValidation';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationHMACKey';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationEncryptKey';
delete from ossys_dbconnection;

After executing the script restart the APP Server. Then reconfigure the Configuration Tool.

Hi Micheal,

Where this needs to be executed? Please give a detailed explanation.

Regards,

Vaishnavi

on 2020-10-15

Michael Chu

Rank: #864

This is solve. Thank you

on 2017-03-02

Christo Van Niekerk

Rank: #52248

Hi,

I'm having the same issue. What did you do to resolve this?

on 2017-03-30

Jannie du Toit

Rank: #73172

We have the same problem, does anyone have a solution?

on 2017-04-03

2 replies

Last reply on 2017-04-03

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Christo Van Niekerk

Rank: #52248

Jannie du Toit wrote:

We have the same problem, does anyone have a solution?

I got it to work by uninstalling everything and starting from scratch.

on 2017-04-03

Michael Chu

Rank: #864

Solution

Jannie du Toit wrote:

We have the same problem, does anyone have a solution?

Execute the ff: Script

delete from ossys_parameter where name = 'ClientApplicationToken';
delete from ossys_parameter where name = 'privateKeyValidation';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationHMACKey';
delete from ossys_Parameter where name = 'OutSystems.HubEdition.MobileLogin_AuthenticationEncryptKey';
delete from ossys_dbconnection;

After executing the script restart the APP Server. Then reconfigure the Configuration Tool.

on 2017-04-03

Jannie du Toit

Rank: #73172

Thanks a million Michael, it worked beautifully!

on 2017-04-06

Christopher Parks

Rank: #25182

Beautiful. Thank you.

on 2019-10-15