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2018-07-16 14-29-52
João Oliveira
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[EmailException] "Error creating Email. The operation has timed out" in 100s
Question
Timers

Hi,

I'm getting timeout from timer that sends an e-mail. The timer fails at 100 seconds. This e-mail has a query executing in preparation. If the query execute in 99s the process ends successfully.

I looked for this configuration in service center but with no success. Is there a way that I can change this timeout?

Error:

OutSystems.HubEdition.RuntimePlatform.EmailException: Error creating Email. The operation has timed out

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21 Jun 2017
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2020-09-15 13-07-23
Kilian Hekhuis
 
MVP
Solution

Hi João,

You can't change the timeout. Check this post for more information.

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22 Jun 2017
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2017-06-23 21-23-45
Shamil Shah

Hi Joao Oliveira,

Please check the server configuration values:

  1. QueryTimeout
  2. RequestTimeout
  3. SessionTimeout

I usually find this configuration on server file : /etc/.java/.systemPrefs/outsystems/prefs.xml 


Thanks,

Shamil

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21 Jun 2017
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2018-07-16 14-29-52
João Oliveira

Hi Shamil,

Thanks for your response.


I'm using OutSystems with C# so I can't find that file. 


I found this timeouts:

  • Query timeout: 1200
  • Execution timeout: 300
  • Session timeout: 1200


Best regards,

JP

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21 Jun 2017
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2020-09-15 13-07-23
Kilian Hekhuis
 
MVP
Solution

Hi João,

You can't change the timeout. Check this post for more information.

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22 Jun 2017
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