Hi ,We are getting the error while connecting to the server -

In production, We are getting an error while one of our servers(XY) appears to be in good health, it was unable to connect to another server( XYZ) and some of the transactions were showing errors as aresult. 

Forthe server with issues ( XYZ):

-therewere many JMS timeouts/exceptions that started at xy:yz:zx: 

xy:yz:zx,130 ERROR [outsystems.hubedition.util.ServerLog](http-/0.0.0.0:8043-3) Exception: class javax.jms.JMSException raised withreason: HQ119014: Timed out waiting for response when sending packet 43 andstack trace:

javax.jms.JMSException: HQ119014: Timed out waiting for response when sendingpacket 43

[...]

17:30:14,246 ERROR [outsystems.hubedition.util.ServerLog](http-/0.0.0.0:8043-21) Error on Message Queue setup:queue/OutSystemsGeneralLog

Exception: javax.jms.JMSException: Failed to create session factory

Kindly help me to resolve the issue.

Thanks

Rajendra Singh

Hii Rajendra,

It look like that the jboss-outsystems-mq service is not running.

Another cause could be that the connection is not configuredwell. The error is pointing to adress 0.0.0.0 

Regards,

Kees Kleybeuker

Hi Everyone,

                       Any help from community will highly appreciated..

Thanks

Rajendra Singh 

Rajendra koranga wrote:

As you were told, it means that the message queue is down. Have you run collect_stats.sh and looked at the logs for the message queue to see what's wrong with it?

J.Ja