[PDF Generator Plugin] Plugin is not loaded

[PDF Generator Plugin] Plugin is not loaded

Forge Component
Published on 2017-10-18 by Experts
5 votes
Published on 2017-10-18 by Experts


I tried to use the plugin, but i get a message "Plugin is not loaded" on CreatePdf" and "CreateAndSharePdf" actions. What is missing?

Thank you

Antonio Barroso


Hi António,

Just as an initial side note, typically plugins have a "Check" action to determine if the plugin is available on the device or not... you should use it to gracefully fallback to other implementation in the case it is not.

In order for plugins to be available to your application you need to have generated and installed (or updated) the native application (and be running it) after you started making use of the plugin, otherwise the plugin binaries are not in the application package.

My suggestion is:

  • Generate a Native App if you haven't done so already
  • Install Native App (again after you generate the native app, if you have installed it before)

Hope this helps!


Hello Jorge

Thank you for your reply.

The problem was fixed after a "generate" action in service center, like you recommeded.

Best regards

António Barroso

Glad to hear it!

Please mark it as the solution then, this is a common situation, and the easiest it is for people to find the answer on the forums the better.