This simply means the OutSystems front-end can't connect to the BCItems server.

I'm going to assume that you've already tried to connect from your laptop (using a SQL client), and it worked. Just remember that the connection above comes from the OutSystems front-end, not your own machine.

If the OutSystems environment is in the cloud, you probably need to involve the infrastructure team in order to expose the MySQL server (eventually using a VPN). If everything is on-premises, there may be network restrictions as well (again, involve the infra team).

Yes, same problem - you'll need to fix the connection string before using the wizard in Integration Studio.

Adding to what I wrote before:

• From your server's hostname (raven*...) it seems you're using a free Personal Environment - but the built-in VPN is only an option for an Enterprise environment.
• Thus, you'd need to expose your MySql server to the internet (using a fully qualified hostname or IP) - BCItems won't work.

Yes, same problem - you'll need to fix the connection string before using the wizard in Integration Studio.

Adding to what I wrote before:

• From your server's hostname (raven*...) it seems you're using a free Personal Environment - but the built-in VPN is only an option for an Enterprise environment.
• Thus, you'd need to expose your MySql server to the internet (using a fully qualified hostname or IP) - BCItems won't work.