[OS_TextEditorSample] Error message: There was an error processing your request

[OS_TextEditorSample] Error message: There was an error processing your request

  
Forge Component
(3)
Published on 1 Feb by Experts
3 votes
Published on 1 Feb by Experts

After installing it I receive this error when I try to perform it once.

Hi Luciano.

Are you getting this error when testing in the browser?

Vera Tiago wrote:

Hi Luciano.

Are you getting this error when testing in the browser?

Hi Vera.

Yes. That is the case


Solution

Hi just tested in my personal environment and works fine. Do you have the latest version of Silk UI Mobile?
https://veratiago.outsystemscloud.com/PreviewInDevices/?IsMobilePreview=True&DeviceName=Smartphone&URL=/OS_TextEditorSample/HomeScreen?_ts=636547348231611423

Solution

Vera,

   sincerely I don't know how to explain but it is working now.    Something weird is happening because my CKEditor sometimes crash and doesn't work.  In the other day it works normally.   Now I am receiving an error message of service unavailable (HTTP Error 503. The service is unavailable.)... I never saw the environment unstable this way.

Thanks for helping me

Hi Luciano

that error (HTTP Error 503. The service is unavailable.) might be related to the infrastructure, maybe you should reach out Outsystems support team and report that issue.

Vera 

Vera Tiago wrote:

Hi Luciano

that error (HTTP Error 503. The service is unavailable.) might be related to the infrastructure, maybe you should reach out Outsystems support team and report that issue.

Vera 

Thank you Vera