Hi, everyone. 

We need your help. We leave a ticket and the support team tells us that you can provide better information about that. 

In the error log, we saw that the attributes are not configured yet please contact your support.  

but we make sure that all the configurations were in the correct order. 

Can you help us to have a solution? It´s very important because it affects 3 production environments. The platforms versions are:10.0.705.0 and  9.0.1.3

Best regards.