[OnTrack] Missing SilkUI framework

[OnTrack] Missing SilkUI framework

  
Forge Component
(26)
Published on 2017-05-08 by Labs
26 votes
Published on 2017-05-08 by Labs

Hi,

I updated our Silk UI framework and after updating, it was change to 'WebPatterns' framework and can't access the website.

"The file '/project/Blocks/SilkUIFramework/Layout/WidgetsForLayout.ascx' does not exist."  error  shows on Service Center & "The page cannot be found. Please make sure you typed the URL correctly." shows on the webste..

And I'm having difficulties in tracking it because no errors are appearing in service studio.

Need help to access again the website

Thanks

Solution

Hello Lawrence.

Two questions. 

First, did you upgrade your server to version 10? Because the version of Silk UI you installed is for version 10 of the platform... It will not work in version 9 of the platform.

Second, after upgrading SILK UI, you need to refresh the SILK UI Templates you're using, and all the applications that use both.

Hope this helps.

Cheers.

Solution

thank you eduardo!