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Internal Error When Opening Web App in Browser

I'm trying to complete one of the beginner tutorials (complete a web app in 2 hours), but every time I try to open my web app in browser it displays the message "There was an error processing your request. Please try again later..."

It completes 1-click publish and there doesn't seem to be anything actually wrong with my app. I am also able to open a mobile app in web browser. Has anyone had this issue before?

UserImage.jpg
Rachel McIntosh
Solution

Thanks for the suggestion. I didn't have any errors logged, but I reinstalled the template I was using for the app and it seemed to work.

UserImage.jpg
Ankita Kulkarni

Rachel McIntosh wrote:

Thanks for the suggestion. I didn't have any errors logged, but I reinstalled the template I was using for the app and it seemed to work.


Hi Rachel,

I am new to Outsystems and I am also facing the similar error. Can you please explain what do a reinstallation of templates mean and how did you reinstall the templates?

2018-05-16 11-16-36
João Heleno
 
MVP

Hello Rachel

Welcome to the OutSystems Community.

Have you tried looking in Service Center if you have an error logged?

https://rachel.outsystemscloud.com/ServiceCenter/Error_Logs.aspx


Cheers,

João Heleno

UserImage.jpg
Rachel McIntosh
Solution

Thanks for the suggestion. I didn't have any errors logged, but I reinstalled the template I was using for the app and it seemed to work.

UserImage.jpg
Ankita Kulkarni

Rachel McIntosh wrote:

Thanks for the suggestion. I didn't have any errors logged, but I reinstalled the template I was using for the app and it seemed to work.


Hi Rachel,

I am new to Outsystems and I am also facing the similar error. Can you please explain what do a reinstallation of templates mean and how did you reinstall the templates?

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