Error sending email

  
Good day,
I am having trouble getting the email sending functionality to work. I have gone through all the online material around emails but I keep getting the following error:

Hello Marinus,


I would say that your SMTP server configuration is not ok. As you can see there is an error converting from HOST Name to IP. I would look for a problem with the SMTP server name.

Also you can try to ping the SMTP hostname on the command prompt, by doing that you will be able to see if the Server name is ok or not.


If this isn't the case can you please share the configurations?

Marinus Prinsloo wrote:

Good day,
I am having trouble getting the email sending functionality to work. I have gone through all the online material around emails but I keep getting the following error:

Hi,

Are you trying to send email on your personal environment?


Thanks,

Rajat


Hi Rajat

Yes. Sending from my personal environment.

Marinus 

Hi Prinsloo,

Personal environment is shared hosting, this is common issue we will face in sending email from personal environment.


Talk to support. https://success.outsystems.com/support


Thanks,

Rajat Agrawal

Hi Davide and Rajat

I got it working. The problem was with my SMTP server configuration.

Thanks you for the assistance.

Marinus