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2018-12-11 13-32-05
Martijn Habraken
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4Comments
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[In-App Chat Web] 401 Unauthorized when using In App Chat (Firebase)
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In-App Chat Web (O11)
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Hi In App Chat team!

I followed the guide how to configure firebase here: https://www.outsystems.com/forums/discussion/25871/how-to-configure-the-firebase-plugin/

At this time I have a ProjectId and a Secret. When I set those values in the site properties that are available in the InAppChatWebSample module I still get: 401 Unauthorized responses from the firebase service.

Did something change in the Firebase configuration, so that this component no longer works?

Kind regards,
Martijn Habraken

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28 Nov 2018
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2018-07-11 08-35-50
Rui Mendes
Solution

Hi Martijn.

Firebase changed its process in creating a database for the project. You now have two options:

Locked Mode and Test Mode.
In Locked Mode, the database cannot be updated, and so, the receiver is not notified on the changes.

Please try the settings for the Test Mode, by changing your database rules to the following:

{
   "rules":  {
       ".read" : true,
       ".write" : true
   }
}


Hope this helps.

Cheers,

Rui Mendes

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28 Nov 2018
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2018-12-11 13-32-05
Martijn Habraken

Hi Rui,

Thanks for your response. This worked and I'm able now to use the In App Chat.

Kind regards,
Martijn Habraken

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29 Nov 2018
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2018-11-06 16-26-59
Luis Raúl Echevarría Manduley

I spent hours trying to figure out what was going on and this was the solution all along thank you!!

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05 Dec 2018
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2021-01-27 13-21-45
Jeferson Zimmermann

Thanks Rui Mendes

For me work fine!!!


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20 May 2020
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