Native App Builder Service - Connection timed out

Native App Builder Service - Connection timed out

  

Hi all,


Can someone help on the below error?

Connect to nativebuilder.api.outsystems.com:443 [nativebuilder.api.outsystems.com/52.222.161.101, nativebuilder.api.outsystems.com/52.222.161.119, nativebuilder.api.outsystems.com/52.222.161.32, nativebuilder.api.outsystems.com/52.222.161.112] failed: connect timed out


The mobile app build service is already enabled bit still we are getting this error. Kindly share your thoughts to resolve this issue.


Thanks in Advance..!!


Regards,

Sripriya Sekar

Hello Sripriya.

Are you behind a proxy or firewall? When you open ServiceCenter, in the "Monitoring tab --> Environment Health", do you see green for Mobile App Build Service Status?

If it helps, you have the network requirements in the documentation: MABS connectivity requirements

Thanks

Hello,Cesar,

We are using firewall for this. And i could see the red status for the Mobile App Build service in my lifetime server alone. For other dev,test environments it is green in color.

Thanks,

Sripriya Sekar


Hello Sripriya.

That means the server doesn't have access to MABS (Mobile Apps Build Service). You need to configure the firewall and other network constraints. Here's what you need: MABS connectivity requirements.

Thanks