Obtaining a VPN for a partner instance of the OutSystems platform

Good Afternoon,

We have been asked to deliver a quick POC for a potential customer who is using Applied Systems EPIC for the Insurance industry.  We need to be able to securely connect to the EPIC SDK. However, that SDK requires VPN access.  

My question is, how can I request and obtain a VPN for our partner instance of the OutSystems platform?  Once we complete the POC and deliver the agreed upon deliverables, we will need to continue with the PN access to complete the actual project.

This matter is of high priority as this new logo deal will close before the end of the month if we can complete this critical POC.

Thanks in advance,


You should be able to either contact your account manager, or I would personally submit a support ticket with an appropriate priority.