Clarification on Ousystem Licensing

Hello,

Outsystem licensing is going to expire on 2019 FEB for all our environments and the license is renewed now for couple of more years. But still we could see the expiry date as 2019 FEB.

Could anyone clarify below points

When we will can expect new keys for the license?

Do we need to take any action in updating new license for our environments? or it will be updated automatically by the outsystems?


Thanks and Regards,

Kiran.





Solution

Hi Kiran,


You need to insert the new keys in each environment to update the expiration date. You can follow this instructions: https://success.outsystems.com/Support/Enterprise_Customers/Licensing/Overview/Activate_your_OutSystems_Platform


Hope this can help you.

Best regards,

Ricardo

Solution

Hi Kiran Tanikella,

You have already your activation code? 

Step 1 - Download your files in https://www.outsystems.com/PlatformLicensingFO/ActivationCode.aspx

Step 2 - Upload your files in (for each environment): https://your-url/ServiceCenter/Activation_Info.aspx

Regards,

Kiran Tanikella wrote:

Hello,

Outsystem licensing is going to expire on 2019 FEB for all our environments and the license is renewed now for couple of more years. But still we could see the expiry date as 2019 FEB.

Could anyone clarify below points

When we will can expect new keys for the license?

Do we need to take any action in updating new license for our environments? or it will be updated automatically by the outsystems?


Thanks and Regards,

Kiran.





Hello Kiran,

There are two scenarios  a) OS hosted on your own environment (On Premise)  - You have to follow the instructions provided by Marco Arede

b) Cloud Infrastructure ( Hosted by OutSystems ) - This will be done by the OS licensing team.

All the concerned in your team will receive emails from the Licensing team as soon as the license is issued. Hope this helps.