Personal environment is in maintenance

Hi,

I scheduled my personal environment for platform upgrade. It was scheduled at 6:00 GMT 17-06-2019, but it has been completed 23 hours  and it's still under Maintenance. Please consider this request into HIGH priority and solve this problem as soon as possible.Because of this issue ,my work has stopped.

Hi Shaheen,

this is community forum, not OutSystems support.

You have to create a support case on https://www.outsystems.com/SupportPortal/ for this type of support.

Be aware that for personal environments OutSystems has other service level than for paid versions.

Regards,

Daniel

Shaheen sara wrote:

Hi,

I scheduled my personal environment for platform upgrade. It was scheduled at 6:00 GMT 17-06-2019, but it has been completed 23 hours  and it's still under Maintenance. Please consider this request into HIGH priority and solve this problem as soon as possible.Because of this issue ,my work has stopped.

Hi Shaheen,

If it's urgent, you can also make a skype/phone call to the number +1 888 707 2657 for OutSystems support.

https://success.outsystems.com/Support/Enterprise_Customers/OutSystems_Support/01_Contact_OutSystems_technical_support

With best regards,
F.Karatay