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Getting error on First Login to service center
Question

Hi,

We are trying to setup our QA environment with DB server shared between dev and QA, after our first login to servicenter with default username and password, we are getting the below error.

[OSSYS_CLOUDPROVIDERTYPE] with key 0 was not found

Thanks,

Prasad Rao

2020-09-11 18-53-44
Stacey Levine

Hi Prasad,


This really isn;t the best place to ask those type of questions. You would be better off to open a ticket with Support.


Thanks,

Stacey

2018-09-27 18-20-33
Swatantra Kumar
Champion

Do you've DB server on different machine than frontend?

UserImage.jpg
Prasad Rao

Yes

2018-09-27 18-20-33
Swatantra Kumar
Champion

And which database it is?

  • SQL Server
  • Azure SQL
  • Oracle
  • DB2
UserImage.jpg
Prasad Rao

SQL Server

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