Getting error on First Login to service center


We are trying to setup our QA environment with DB server shared between dev and QA, after our first login to servicenter with default username and password, we are getting the below error.

[OSSYS_CLOUDPROVIDERTYPE] with key 0 was not found


Prasad Rao

Hi Prasad,

This really isn;t the best place to ask those type of questions. You would be better off to open a ticket with Support.



Do you've DB server on different machine than frontend?


And which database it is?

  • SQL Server
  • Azure SQL
  • Oracle
  • DB2

SQL Server