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Timer not executing
Question

i have a timer in my module and i am calling an action from other module which i am having his dependency. after seting up the timers time it's not even executed. there is no log for it in 

service studio >  monitoring > emails. 

but when i am calling my action manually i can see my email logs in there. so i feel timer is the issue . 

can anyone help?



2020-09-01 10-42-42
Stefano Valente
Solution

This is Service Center. Go to your eSpace, select Timer tab. Here you can activate your timer or Run it manually.

2025-05-08 07-42-17
Vikas Chauhan

Stefano Valente wrote:

This is Service Center. Go to your eSpace, select Timer tab. Here you can activate your timer or Run it manually.

it got run and i could see the logs in my email also .should i activate it from SC


2020-09-01 10-42-42
Stefano Valente

Did you check in Service Center if your Timer is activated. Do you have Timer logs?

2025-05-08 07-42-17
Vikas Chauhan

Stefano Valente wrote:

Did you check in Service Center if your Timer is activated. Do you have Timer logs?

there is no log for timer also.


2020-09-01 10-42-42
Stefano Valente

Please try the Run now button in SC.

It should work. It it does your problem is your schedule or the timer wasn't activated.

2025-05-08 07-42-17
Vikas Chauhan

Stefano Valente wrote:

Please try the Run now button in SC.

It should work. It it does your problem is your schedule or the timer wasn't activated.


sorry but i cant find this thing can you walk me through . :/

2020-09-01 10-42-42
Stefano Valente
Solution

This is Service Center. Go to your eSpace, select Timer tab. Here you can activate your timer or Run it manually.

2025-05-08 07-42-17
Vikas Chauhan

Stefano Valente wrote:

This is Service Center. Go to your eSpace, select Timer tab. Here you can activate your timer or Run it manually.

it got run and i could see the logs in my email also .should i activate it from SC


2020-09-01 10-42-42
Stefano Valente

Once you activate it, your schedule will set the timer off.

So Activating the timer should be an item in your deployment list ;)



2025-05-08 07-42-17
Vikas Chauhan

Stefano Valente wrote:

Once you activate it, your schedule will set the timer off.

So Activating the timer should be an item in your deployment list ;)



thank you bro . my espace timing set for some other country but from this i am sure i am timer is working


2020-09-01 10-42-42
Stefano Valente

Glad i could help.

you can mark the right reply as solution so others with the same question can find the solution.

Enjoy developing on OS platform ;)

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