Hello,
I followed the chatbot creation guide step by step but my chatbot won't work.
In addition, it doesn't reply to any of my queries. I can see in the admin console, under integration that it is talking to Azure, but won't display the responses in the web application. My bot resource in Azure perfectly replies to queries in the test environment of the Azure. I have made sure that the keys are correct. Please advise!
Hi folks,
I did that. The reason it wasn't working because I was using IE to use the application. It worked perfectly in Chrome.
Hello!
Do you have configured any webhook in the azure portal?
Bruno Martinho wrote:
Nope
Shah Z wrote:
Honestly, I am not even sure what configuring the webhook in azure means...
Ok, can you check the integration log in service studio filtered by the application with the chatbot?
Whenever you type something there must be rest request to azure bot framework.
See if the requests are successful or if there are errors, please
Here is screenshot of the errors and integrations log
Please check the logs in service center, not studio. Sorry...
Can you please check in your Azure portal, if there are any errors in the Direct Line channel?
There seems to be no errors. Here is a screenshot:
Ok, next troubleshooting step:
Can you check on the Chrome developer tools, in the console if you have error, please?
Have you created and moved webhook template into this project to handle answers? If not, please do that
Can you tell me what version of IE were you using?
Thanks,
Bruno