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Jimmy Chan
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Cannot see the content of email, content is blank...
Question

Hi, 

I would like to ask about sending email question. I sent out a email with plain text content. 

I sent out to 

1. test@company.com

2. test@gmail.com

3. test@yahoo.com.hk

The content can be see on "Outlook Web" if login "test@company.com"

but the plain text content cannot be see on "test@company.com(Outlook Desktop App)" & "test@gmail.com" & "test@yahoo.com.hk" 

It seem only can view the plain text content on "Outlook Web"...

Anyone know the solution, please advise

Thanks

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0
08 Oct 2019
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2024-02-16 07-43-18
Amit Verma

Jimmy Chan wrote:

Hi, 

I would like to ask about sending email question. I sent out a email with plain text content. 

I sent out to 

1. test@company.com

2. test@gmail.com

3. test@yahoo.com.hk

The content can be see on "Outlook Web" if login "test@company.com"

but the plain text content cannot be see on "test@company.com(Outlook Desktop App)" & "test@gmail.com" & "test@yahoo.com.hk" 

It seem only can view the plain text content on "Outlook Web"...

Anyone know the solution, please advise

Thanks

Hi Jimmy Chan,

Please check email template CSS.

For your Reference :

html, body, div, span, 
a, img,  ul, li, form {
    margin: 0px;
    padding: 0px;
    border: 0px;
    font-size: 100%;
    font: inherit;
    background-color: #ffffff !important;
}
html {
    background-color: #ffffff !important;
}


html .ThemeGrid_Container {
background-color: #ffffff !important;
}

body{
    
    background-color: #ffffff !important;
}

div{
 background-color: #ffffff !important;   
    
}
form{
   background-color: #ffffff !important;  
}

Hope this will help :)

Thanks,

Amit

1
0
08 Oct 2019
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