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retrieving old app that is not in enviroment

Hi because i have not been using for a few months, my old application have been deleted! I urgently need it may i know how do i retrieve it back?

2019-06-15 21-39-22
Afonso Carvalho
 
MVP

Hi,

According to this, you should have received an email with instructions on how to retrieve a snapshot of your applications. Have you checked your inbox? Has it been 6 months since it went to sleep?

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Jeffrey Vergara

Hi Jis, 

You may contact the outsystems support in case you still have trouble retrieving them. Just open a ticket to them or click the chat icon in the lower right corner of the screen. 



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jis course

hi thank you! I have sent a ticket but still waiting for them to get back to me yet. have been waiting for probably 4 working days 

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