Hi Francisco,
In that case, I had a similar issue a while ago where after successfully installing the platform, we could not login in Service Center with the admin credentials.
I had contacted OutSystems Support for this and they came up with the following instructions:
Are you able to perform the following steps:
- Test the following URL's
- In the case on an error please execute the following steps:
- Remove the .net core bundle and install it again. (using the .net runtime that is documented on the installation checklist)
- Restart the IIS.
- Test again the
In my case, I had the incorrect .NET Core Bundle installed (version 3.0) where I should have installed .NET Core 2.1 as stated in the installation checklist.
Here is what I did to fix the issue:
Your instructions were very clear and were also part of the solution of our problem.
We had .NET Core 3.0 Bundle installed and the health API URL's resulted in Internal Server 500 errors. So I uninstalled this version.
After that I installed .NET Core 2.1 (from the installation checklist), I performed an iisreset, and retested the health API URL's with success (it returned a health.json file for both requests).
However, I could not login in Service Center after this.
So, I opened the Configuration Tool and re-entered the admin credentials, clicked Apply and Exit and reinstalled Service Center.
After this, the problem was solved and I could successfully login in Service Center again!
Hope this can help you,
Nordin