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[FileSystem] Network Path not accessible
Question
filesystem
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Forge asset by João Portela

Hi,

I had an issue on using a network folder on server other than the serving server.

This was previously working, but suddenly not.

The folder has permission set to everyone.

From the serving server, I can access the network folder in windows explorer without issue.

The server is on OS10 and FileSystem version from description is 4.1.1.

Can someone help on this?

2025-08-22 10-19-44
Pramod Jain
 
MVP

Is it the same folder where it was working previously ? also once again check the permission of the folder and if possible please share the complete log from service center.


Regards,

-PJ-

UserImage.jpg
Kelvin

Pramod Jain wrote:

Is it the same folder where it was working previously ? also once again check the permission of the folder and if possible please share the complete log from service center.


Regards,

-PJ-

Yes it is the same folder. Below shows the folder is already shared to everyone and is accessible on the server.

I have created a test app to upload a dummy file to a specified path. These are the results:

Attached is the error log.

ErrorLog1.xlsx
2021-09-10 14-03-53
Salman Ansari

Hi Kelvin,


I resolved the similar error using the below attached.Please see it once.
IIS user should be full access.


UserImage.jpg
Kelvin

Salman Ansari wrote:

Hi Kelvin,


I resolved the similar error using the below attached.Please see it once.
IIS user should be full access.


Hi Salman,

Thanks for the help. Unfortunately it did not work as well.

For now I put the App Pool to use the admin user that is tested can access with Windows Explorer, then everything is okay


2022-07-04 11-30-56
Manuel Glade

I had a similar problem and was able to solve it by specifying the appropriate Domain. For example, if you are on an OnPrem environment, you need to distinguish between internal users and domain users accessing the network path. Try it for internal users with "." and for domain users with the corresponding domain. The error message should change if you are using a domain user then that name and or password are wrong or something like that. 

I hope this helps others who also have this error.

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