Hi everyone.
I am currently trying to use the vidyo.io in web for videocall feature. As of the moment I am struggling on connecting to vidyo.io.2020-05-13 10:05:37.455 +08:00: INFO: VidyoClient: Execute Main Thread: VidyoClient.js?_=1589364330942:1: t.Disconnect: ConnectionController: Disconnecting - "The token that was provided is unknown to the service or unauthorized to log in."
I have this error using my generated token. Attached is the C# file I tried to modify from https://github.com/Vidyo/generateToken-c-sharp
I hope you can guide me on this thing.
Hello Nino
I created a forge component Vidyo TokenGenerator to generate a token and tried to use the sample webpage to test the generated token. https://static.vidyo.io/latest/connector/VidyoConnector.html?host=prod.vidyo.io. I was able to connect successfully.
Please see the screenshot below
Can you check using the sample test page, if your generated token is working.
Hope this helps.