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2018-07-23 11-05-10
Marios Andreas Tofarides
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Where are Platform Email Logs stored?
Question
Audit & Monitoring

Hi there,


I am trying to find out where does the Platform stores the Logs for Email operations. I've checked this post, and it states that there are 8 logs stored in the platform: 

  • Screen 
  • Integration (of sub-type: exposed)
  • Mobile Request
  • Cyclic Job 
  • Error
  • General
  • Integration (of sub-type: consumed)
  • Extension

But there must be a place where Email Logs are stored, in order to be able to see them in the Service Center,

I would like to ask where these logs are stores, and how to access them (just like the other types are found in "PlatformLogs" extension)


Regards,


Marios


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04 Jun 2020
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2021-08-12 11-00-27
Nordin Ahdi
 
MVP
Solution

Hi Marios,

I believe the data shown in the Email logs in Service Center can be retrieved through the Emails API. The data is available in the following system entities.

Hope this helps!

Regards,

Nordin

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04 Jun 2020
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2018-07-23 11-05-10
Marios Andreas Tofarides

Hey Nordin,


That is what I was looking for. Thank you :)


Marios

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04 Jun 2020
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2021-08-12 11-00-27
Nordin Ahdi
 
MVP

You’re welcome Marios.

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04 Jun 2020
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2022-10-10 12-36-34
Ross Jennings

For anyone interested, the physical database table names for these entities on O11 are:

  • OSSYS_EMAIL_DEFINITION
  • OSSYS_EMAIL_CONTENT
  • ossys_Email_Status_Label
  • OSSYS_EMAIL_STATUS
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05 Nov 2024
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