Hi. I receive this error when running service center installation on configuratio tools. Anybody know what is?

Service Center Installer v10.0.804.0


Start installing Service Center v10.0.804.0...

This operation may take a few minutes to complete...


Publishing Extension(s)...

Publishing Extension 'OMLProcessor'...

Publishing Extension 'IntegrationStudio'...

Reading ServiceCenter.oml oml file information...

Adding ServiceCenter eSpace to database...

Compiling ServiceCenter eSpace...

Preparing ServiceCenter eSpace deployment...

Deploying ServiceCenter eSpace...

Creating ServiceCenter default tenant...

Failed to ping... Will continue deploy anyway...

Message 1

  [Error] Error message from node vw090 (172.17.5.90): Deployment failed

Deployment failed. Could not invoke ping. Exception: The remote server returned an error: (500) Internal Server Error.

   at System.Net.HttpWebRequest.GetResponse()

   at OutSystems.HubEdition.DeployService.PageInvokes.PageInvoker.DoRequest(String espaceName, String ptaOrTenantName)Html/Text returned:"Server Error in '/ServiceCenter' Application.

 Configuration Error Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.


 Parser Error Message: Login failed for user 'IRBBRASIL\VW090$'.


 Source Error:


 Line 35: <sessionState cookieless="false" regenerateExpiredSessionId="true" mode="Custom" customProvider="OutSystemsSessionProvider"> Line 36: <providers> Line 37: <add name="OutSystemsSessionProvider" type="OutSystems.HubEdition.RuntimePlatform.SessionState.SqlSessionStateStore" /> Line 38: </providers> Line 39: </sessionState>

 Source File: C:\Program Files\OutSystems\Platform Server

unning\ServiceCenter.0451479532\web.config    Line: 37


 Version Information:  Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.7.2053.0"

[SqlException] Login failed for user 'IRBBRASIL\VW090$'.

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)

   at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry)

   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)

   at System.Data.SqlClient.SqlConnection.Open()

   at OutSystems.HubEdition.Extensibility.Data.TransactionService.BaseTransactionService.GetConnection()

   at OutSystems.HubEdition.Extensibility.Data.TransactionService.BaseTransactionService.CreateConnection(Int32 numRetries)

   at OutSystems.HubEdition.DatabaseProvider.SqlServer.Platform.Session.PlatformSessionService.Store(String str, Int32 hash, Int32& ehash, String& collidedStr)

[SessionStoreException]: Login failed for user 'IRBBRASIL\VW090$'.

   at OutSystems.HubEdition.DatabaseProvider.SqlServer.Platform.Session.PlatformSessionService.Store(String str, Int32 hash, Int32& ehash, String& collidedStr)

   at #syb.#vyb.Load(IPlatformSessionService s)

   at OutSystems.HubEdition.RuntimePlatform.SessionState.SqlSessionStateStore.Initialize(String name, NameValueCollection config)

   at System.Web.Configuration.ProvidersHelper.InstantiateProvider(ProviderSettings providerSettings, Type providerType)

[ConfigurationErrorsException]: Login failed for user 'IRBBRASIL\VW090$'. (C:\Program Files\OutSystems\Platform Server

unning\ServiceCenter.0451479532\web.config line 37)

   at System.Web.Configuration.ProvidersHelper.InstantiateProvider(ProviderSettings providerSettings, Type providerType)

   at System.Web.SessionState.SessionStateModule.SecureInstantiateProvider(ProviderSettings settings)

   at System.Web.SessionState.SessionStateModule.InitModuleFromConfig(HttpApplication app, SessionStateSection config)

   at System.Web.SessionState.SessionStateModule.Init(HttpApplication app)

   at System.Web.HttpApplication.InitModulesCommon()

   at System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)

   at System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)

   at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)


Thanks:


João Henrique





Error when try acess service center on browser.



Hi Joao,

The error says: Login failed for user 'IRBBRASIL\VW090$' 

This looks like an authentication error accessing the database. Can you confirm that the connection to the database is configured with the right password? 

You can also confirm that doing "Test Connection" in Configuration Tool

Hi João,

In addition to what Luis said, I would like to add something that may help you.

I had a similar problem in the past related to this error:

"Deployment failed. Could not invoke ping. Exception: The remote server returned an error: (500) Internal Server Error."


Can you make sure that your environment has full access to the Internet? You need to make sure that nothing is blocking your traffic during the installation process.


Kind regards,

Rui Barradas

Hello. The test connection is ok, but this user is not configured in configuration tool. The internet connection is ok too.  I'm use sql server with windows authentication.


Thanks:

João Henrique

Solution

Hello, problem solved with this link:


https://www.outsystems.com/forums/discussion/9407/how-to-change-database-authentication/#Post30155 


Change identity in application pool of service center.


Thanks:

João Henrique

Solution

Glad to know that the problem was fixed.

Thanks for sharing the link.


BR,

Luis

Thanks for the update João.


Kind regards,

Rui Barradas