How do i use LUIS with outsystems to get intent and entities of AI chatbot question?

How do i integrate LUIS with the azure AI Chatbot in outsystems so that when I ask a question to the AI chatbot, the AI chatbot can pick out the intents and entities of the question and give answer according to the entities and intents instead of giving a wrong answer like "No QnAMaker answers found". I followed the outsystems Azure LUIS Connector guide but i don't understand and it doesn't seem to work for me.

Hi Loo!

Thank you for your question.

By using the webhook connected to your chatbot, you can "catch" the chatbot inbound message. In the webhook, you integrate LUIS service to get the entities and intents on that inbound message.

Then, with the LUIS response, you can decide how to build your conversational flow options.

See an example in this article and this video.


Hope my message helps to unblock you.

Anything you need, let me know.


Kind Regards,

Daniel