[OutSystems.AI Chatbot Reactive] Format chatbot response

Forge Component
(2)
Published on 14 Sep by Félix Barros
2 votes
Published on 14 Sep by Félix Barros

I created a chatbot using Microsoft QnA maker following this guide.

In addition I added a Webhook in OutSystems. 

So far, all the communication logic is working fine.


I added some links as shown in "Sample questions and answers" section directly in the qna maker, but it seems like the OS Chatbot component can not handle that format (QnA uses Markdown format). I Also tried to use html but it seems to be disabled by default. 

The issue comes not from the webhook, the answer is displayed correctly when I'm using e.g. the chatbot test provided in the azure web app bot. 


What is the correct way to design a chatbot response text (link, bold, cursive, headings, enumerations,..) ?

Note: I know that the question regarding hyperlinks was already answered in a previous case.