Mario,
Your post in October 2008 is out of date. I am using Service Studio ver. 11 and have reporting needs. Please can you provide the latest information, especially the very first point being, the website to find the tutorial.
Thanks
Leon
Hi Leon,
Looks like you tried to reply to an existing post but created a new discussion?
Regards,
Daniel
That said, he'd better not reply to a post from 2008 :D.