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An error occured when calling service action at a screen preparation
Application Type
Traditional Web
Service Studio Version
11.8.12 (Build 32251)
Platform Version
11.0.606.0


Our environment (On premises / Enterprise )is occuerd an error.

The error details is as shown below.

Source Code is as below.


We have two environments (PRD & DEV), but the error occurs only in PRD environment.


# Infrastructure configuration diagram

How to deal with that ? 

Thanks.

Rank: #259
Solution

Looks like this issue is not with Outsystems.

I suggest you to verify Load Balancer configurations.