IP Address of Personal Environment
Application Type
Traditional Web

Hello


I am working on a personal environment and have to connect to an external sql server database. The database connection is blocked and I need to white list the IP address of the Personal Environment server.  


Where can I find the IP address of the personal environment? I tried to ping the environment name, but the ip address that is being returned does not work as a whitelist IP address either.


Thanks so much!

mvp_badge
MVP

Hi Vonnelize,


Usually you would find it on Service Center under Monitoring - Environment Health (read more here) but this feature is not available on Personal Environments.

Additionally, IPs on Personal Environments are not fixed and may change (for instance, when upgrading your environment to a new version), like you can see on this post here.


Hope it helps.


Cheers,
João

Thanks Joao. Are you then saying that I cannot connect to this database from a personal environment at all?

mvp_badge
MVP

Hi Vonnelize,


It is possible if you whitelist the IP of your server (you can know more about your server by seeing the table Server from System):


Nonehteless, this is a temporary solution because the IP is not static and will eventually change and your whitelist will need to be updated.


Hope it helps.


Cheers,
João

Champion

You can try to ping the personal environment address on command prompt 

ping [xxx].outsystemscloud.com

mvp_badge
MVP

Hi Vonnalize,

All that my colleague João states is correct, especially important the fact that IPs are not fixed and may change.

That said you can use nslookup to find the IP of your PE.

run CMD on windows search bar.

then on the prompt enter: nslookup https://<yourPEname>@outsystemscloud.com

The server and ip address will be listed, just be aware when your platform version is upgraded (for example since a few days PE's can be upgraded to version11.10.0), to perform this check again to see if IP is changed.

Regards,

Daniel


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