Hi João,

Thanks for your information. I am newbie of outsystem.

May I know except  UpdateUser function , any other function will update ossys_User.is_active ? Since we have config authentication by Active Directory.  

Hi Bon,

You can also click on the tab Users, search the user you want to inactivate and enter its detail page by clicking on his / her name:

And when you are on the detail page of the user, you can select the option Set as Inactive:

This will also mark the Is_Active to False for that user.

Cheers,
João

we found some users should be active in AD but the ossys_User.is_active =0 , we cannot found the user record either in active / inactive user through  user factory

When you enter the Users tab, you will see by default only Active Users. But you can select to see Inactive users, by clicking the Inactive Users option:

After that, it is the same procedure, enter the detail of the page and select the option Set as Active.

Hope it helps.

Cheers,
João

Tried but cannot show ...... 

Hi Bon,

It can be one of three situations:

1. The user you are searching for does not exist in the OSSYS_USER table;
2. There is no user with a name, username or email which includes PANGKH, the value you are searching for;
3. You are searching for an infrastructure user (user who can manage the infrastructure, access Service Center and develop and deploy on Service Studio) which is different than users that use your application. This screen will show the users that use the applications you build with OutSystems.

Cheers,
João

hi my team check and all negative ..... 

1) check from sql , user exist and the is_active=0