s s
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About the detach process
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Cannot be detached in a state like an image Please tell me how to deal with it.



The text uses Google Translate.

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on 2020-11-16
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Toto
Rank: #285

Hi,


Detach only can be done when you stop your outsystems subscription.

Also only from production environment (I notice on your screenshot is on development environment)


Thanks

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on 2020-11-16
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s s
Rank: #53705

Hi,Toto


Thank you for your reply

I don't know how to unsubscribe from OutSystems.


How do you connect to the production environment?

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on 2020-11-16
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Toto
Rank: #285

Hi,


Do you use personal environment or enterprise environment ?

Personal environment (free edition) cannot do detach.

Enterprise environment, can be detached, when you notified Outsystems that you will not continue to subscribe, then Outsystems will enable the detach button.


Thanks

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on 2020-11-16
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Daniël Kuhlmann
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Rank: #17

Here is the official OutSystems documentation on the Detach Process:

https://success.outsystems.com/Support/Archive/11/The_Detach_Process 

I think it will answer your questions.

Unsubscribing to OutSystems means you stop the contract you have with OutSystems. You need to contact your OutSystems sales representative for that.

Regards,

Daniel

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on 2020-11-16
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