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BPM wait timer
Application Type
Traditional Web


 I have a timer with no timeout which has now had its condition fulfulled but it is not moving on.  As I didn't have 'allow skip' set to yes i cannot move the process on.  

Can anyone offer advice on how i could move it on and if there is a time limit on timers?


2020-11-10 23-58-16
Raphael Ranieri
 
MVP

Hi Liz, 

Timers and BPT are different functions.

Assuming you are saying about the wait widget in the BPT.

You can set the expiration date or expiration condition depending on what you need, and besides that there is no time limit.

When this expiration date or condition is fulfilled the process will continue. 

Check this doc about wait in BPT for more info.

If you need to manually skip a activity you can do it in ServiceCenter.

Under Monitoring>Process you can find the process you want and drill down to the activity you want to skip:



Cheers and Regards,

RR :)

2018-02-12 15-49-34
LizT

yes, i did mean the wait widget. It's good to know there isn't an automatic timeout on it, however that means i have a problem because my conditon has been fulfilled but the process has not progressed.   I know how to skip, but i hadn't set a skip on this previously so i cannot do so now. 

I may need to report this as a bug.


LIZ

2020-11-10 23-58-16
Raphael Ranieri
 
MVP

Hi Liz,
Did you checked in Service Center to see in which step the instance of your process is?

Also, maybe it can be Locked or Suspended.


When compiling an app an Impact Analyses happens to make sure everything is right and the process is locked in the mean time, if the analyses result in any changes or problems the process is suspended.

Check this doc to learn more about the Upgrade of process between versions, when it changes,  and when they are suspended or not. 


Cheers and Regards,

RR :)

2018-02-12 15-49-34
LizT

I'd checked that too and its neither of those either :-(   The wait widget is simply stuck at waiting, not suspended etc

2019-01-03 11-28-50
Silvio Garbes Lara

First option: Use a system action ActivitySkip

Second option: In database on table "ossys_BPM_Activity" set the Nex_Run field with a value in past.


https://success.outsystems.com/documentation/11/reference/outsystems_language/processes/process_tools/human_activity/


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