Trouble with a first install of service center - 

Trouble with a first install of service center - 

Im deploying a new community edition on a VPS server (Win 2008 R2 64 Bit).   The Community edition installer failed install, so I'm attempting to run the scinstall process manually as your do with a normal edition.

The process is getting stuck at the bootstrap of service center as shown below

C:\Program Files\OutSystems\Platform Server>scinstall
Service Center Installer v5.1.0.22

Start installing Service Center v5.1.0.22...

Publishing Extension(s)...
Publishing Extension 'OMLProcessor'...
Publishing Extension 'IntegrationStudio'...
Reading ServiceCenter.oml oml file information...
Adding ServiceCenter eSpace to database...
Compiling ServiceCenter eSpace...
Preparing ServiceCenter eSpace deployment...
Deploying ServiceCenter eSpace...
Creating ServiceCenter default tenant...
Preparing database...
Initializing Service Center...
ServiceCenter initialization failed. Failed to get HttpResponse from

If I go to the service center page, the application errors out with:


Server Error in '/ServiceCenter' Application.

Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Object reference not set to an instance of an object.

Source Error:


				Line 20:     <sessionState cookieless="false" regenerateExpiredSessionId="true"  mode="Custom" customProvider="OutSystemsSessionProvider">
Line 21:       <providers>
Line 22:         <add name="OutSystemsSessionProvider" type="OutSystems.HubEdition.RuntimePlatform.SessionState.SqlSessionStateStore" />
Line 23:       </providers>
Line 24:     </sessionState>

Source File: C:\Program Files\OutSystems\Platform Server\running\ServiceCenter.1256357628\web.config    Line: 22

Version Information: Microsoft .NET Framework Version:2.0.50727.4952; ASP.NET Version:2.0.50727.4955 

Ideas?   I sent the request to support thru the install logs process two days ago but have not heard back.


Hi Ken,

welcome to the forums.
To begin, no fun to be stuck at that point already.
However, you are not the first one, so i searched your problem in the forums...

check this:Platform-Server-5.1-New-install...-stalled-at-SCInstall.bat
and this: SCInstall.bat-fails

furthermore, it might be that local-loopback is forbidden at the server, so is not working.
either change the url, (manually do the bootstrap in a browser) or make sure it's working.

hopefully you get it working asap!

good luck