Licensing Error: An error occurred while obtaining machine identification:
Question
Platform Version
11.10.2 (Build 25738)

I am getting below error on environment. Environment host on VM.

Licensing Error: An error occurred while obtaining machine identification: Provider load failure  - Provider load failure 


Provider load failure
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at OutSystems.Activation.Utils.Machine.act#tlyumapu.MoveNext()
at OutSystems.Activation.Utils.Machine.act#tlyumapv.MoveNext()
at OutSystems.RuntimeCommon.CollectionsExtensions.IsEmpty[T](IEnumerable`1 enumerable)
   at OutSystems.Activation.Utils.Machine.GetMachineIdentification(Boolean throwIfError, Boolean includeMiniPorts)


I guess due to this i am not able to publish any application.

Regards,

viral joshi


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MVP

Hi Viral,

I believe something is misconfigured on your machine. Could you open a support case?

Kind regards,

Remco Dekkinga

@ Remco

I have already opened ticket for the same. Meanwhile any one came across this issue can share their workaround.


Regards,

Viral Joshi

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MVP

Hi Viral,

Could you update this ticket with the outcome from OutSystems Support? Maybe it will help somebody else in the future.

Kind regards,

Remco Dekkinga

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