Hi,
I am using this forge component Twilio connector for sending OTP to user but getting this error. How to resolve this?
Hello,
Is there any way you can get into service center and give us the longer description of the error? This might help determine what action is failing and possibly more information.
-Bryan
So after a little work I finally got a test message to send, the issue I ran into the most was the difference between you application SID and you account SID, The application SID is found when you create your Twilio messaging application in the Twilio console, mine started with a MG, and this needs to be used when calling the TwilioMessage action, your account SID is used when you configure the API in service center. This may be similar to the issue you are having because I was getting the same error when I was setting up a test.
I hope this helps, let me know if you need more clarification
Please help i get a similar error: "Code: 20003; Message: Authentication Error - No credentials provided; Status: 401; More Info: ".
Where we need to set authtoken in service center, wanna know exact place to place auth token.
Hello, everyone!On your Service Center: Factory > Applications > Twilio Connector> Twilio Connector Module> Integrations Tab Under the Integrations tab you will see multiple tables. Go to Consumed REST API's table. On the Name column, you will see Twilio. Click and you will be redirected to the Twilio REST API page. On the Effective Username and Effective Password, place your Twilio Account SID and your Auth Token respectively.I hope this helps!
hey i did not find any option such as username and password there....
Hi Juyel
By following King Aljon Caringal I too get the same screen which is like your screenshot, Did you able to find where can we set Account SID and Auth token ?
Thanks for the answer it's worked for me
Hi All.
I have been having trouble with Twilio connect. The error generated is in the screenshot below.
Not sure if I have missed a step but my message is included
Thank you
Tasneem
hi Tasneem,
Make sure you have correctly configured your Account Sid In Twilio Configuration and also your phone number from which you are sending sms '+15555555555'.
Your problem is that you are using your accountSid when trying to update the call's status. You need to get hold of the callSid of the original call. You will find the callSid in the parameters that you receive in the incoming webhook when the person calls your Twilio number
Thanks Rodolphe
Will this change be made in service studio