Debugging in Chrome - accessing & using Chrome profiles
Application Type
Service Studio Version
11.10.17 (Build 41112)
Platform Version

I am having an issue getting the instance of the Chrome browser session launched by the ServiceStudio debugger to use Chrome's profile & sync feature.  When attempting to logon use an existing Chrome profile via the Chrome Sync the browser is redirect to Chrome sign in page.

After entering in my email address this generic message is returned:

    Couldn’t sign you in

    This browser or app may not be secure. Learn more

    Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I am pretty sure the suggestion about the may not be secure is not applicable, as the  Learn more link does not provide any new settings that are different than my current Chrome settings.  

At one point in time Chrome had a command line option to pick the nth chrome profile from the users chrome settings, but since has been deprecated.  Newer versions of chrome now have the option to prompt for Chrome profile on startup, but I am not seeing this being triggered by the debugger.   Is a set of options in in ServiceStudio to change the launch option and or command used by the debugger?  

Any insights into this and/or workarounds would be greatly appreciated.

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