Unable to change monitoring status for PRODUCTION environment.
Service Studio Version
11.10.16 (Build 40208)
Platform Version
11.10.2 (Build 25738)

I am not able to enable analytics configuration on production environment on lifetime console on on prem instalation.

Error is : An error occured when trying to enable performance monitoring for PRODUCTION environment: Unable to change monitoring status for PRODUCTION environment. 

While checking error i am getting below error in Lifetime environment's ServiceCenter.

 Detailed Error : 

The request failed with the error message:
--
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="https://slprwebappint.bkt-tires.ad/PerformanceProbe/CustomHandlers/internalerror.aspx?">here</a>.</h2>
</body></html>

--.

eSpaceVer: Id=25, PubId=0, CompiledWith=11.9.1.20359
RequestUrl: https://XXX.XX.XX.XX/LifeTimeAnalytics/ConfigurePerformance.aspx?_ts=1624173876758 (Method: POST)
AppDomain: /LM/W3SVC/1/ROOT/LifeTimeAnalytics-3-132686366450856846
FilePath: C:\...\PS\running\LifeTimeAnalytics.1901633991\ConfigurePerformance.aspx
ClientIp: 100.0.90.38
Locale: en-US
DateFormat: dd-MM-yyyy
PID: 10424 ('w3wp', Started='6/20/2021 4:19:20 AM', Priv=807Mb, Virt=2106801Mb)
TID: 58
Thread Name:
.NET: 4.0.30319.42000

The request failed with the error message:
--
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="https://slprwebappint.bkt-tires.ad/PerformanceProbe/CustomHandlers/internalerror.aspx?">here</a>.</h2>
</body></html>

--.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at ssLifeTimeCore.WRefProbeCommunication.WRefProbeCommunication.ProbeConfiguration_SetMonitoringStatus(String inWSUsername, Boolean inWSUsernameSpecified, String inWSPassword, Boolean inWSPasswordSpecified, Boolean inWSMonitoringStatus)

 


Hello Viral,

Please open a support case with OutSystems for quick help on this issue, if you have not done already. Just for your information, lifetime analytics only works on traditional web applications. It will not work for mobile and reactive web.

Thanks & Kind Regards,

Sachin

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