Hello,
I could not find an answer in the documentation and am having mixed reports from users.
I know the default session timeout is 20 minutes.
However, my question is what interaction with the web page resets the timeout timer.
If the user just clicks anywhere on the page does that reset the timeout? Or do they have to make a server call to reset it?
Hi Brendan Gutleber,
If the user is not making any interaction with the web page and remains idle for 20 min. The platform will end the session automatically.
Any action on the web page will reset the session timeout value.
Regards,
Rahul
Thank you for the reply,
Do you know if simply clicking on the web page and scrolling around resets the timeout? Or does an action need to be called/clicked on, to reset the timeout?
Hi,
What I understand for the next link is that if you stay 20 minutes without requesting the server the session will end. So, if you do something in the screen that don't call the server, that will not reset the session timeout:
https://success.outsystems.com/Documentation/11/Developing_an_Application/Use_Data/Sessions_in_Web_Applications
Hope this can help.
NOTE: This only applies to Traditional Web.
Best regards,
Ricardo Pereira