Hi,
While using the Microsoft Login Connector Reactive component, we ran into an issue in production that only occurs in the Android app.
We are using this connector for both Reactive and the Mobile apps and it works fine in every environment except when we get to Production, where the Android app throws a Connection Timeout error when trying to login. It occurs right after we click the Login button, the app doesn't get to the Microsoft login page.
Strangely enough, it works fine in production for the Reactive apps and when accessing the mobile app in iOS devices or via PWA/browser and it is not even slow on those cases.
Does anyone have any ideia on what may be the problem, or has anyone run into this issue before? If so, how was it solved?
Thanks in advance!
Kind regards,
Tomás Silva Rocha
Hi Vincent,
The issue turned out to be related with certificates on the webserver that were not trusted by some browsers.
This means that no changes were required on the component itself to fix the issue, it was just something else preventing the navigation to the Microsoft login screen.
Thomas,
Where you ever able to fix this issue?
Greetings,
Vincent