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Publishing module failed

Hi everyone! Now I'm working on developing modules inside the Service Studio.

When I try to publish those modules, it failed and only read "There was an error processing your request."(As the image showed.)

I've try to publish other modules but it turned out the same result.

I tried to reopen the Service Studio and my computer, but it still doesn't work.

Would like to know the possible solutions, appreciate it!



截圖 2022-07-26 下午2.43.13.png
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Anuli Hande

Hello @Rita Chen 

All Personal Environments run on a shared cloud infrastructure. Once your environment hits the allocated CPU or memory consumption thresholds you will need to free up its resources.

Visit bellow link and Free up resources . After that try again to publish your module. 

https://www.outsystems.com/home/FreeUpResources.aspx 

Hope it will be helpful !

Regards ,

Anuli,


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Rita Chen

Hi Anuli!

Thank you for your idea. I've tried several times to free up resources and publish my module again

but it still doesn't work. So I tried to publish my module inside the Service Center and nothing went wrong. However when I wanna open it in the browser it just showed the same error message. 

Hopefully there are other solutions to solve this problem, thank you!

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2019-09-05 04-53-01
Prachi Phalak

Hi @Rita Chen 

Please check the detail of this error in error log so that you'll get an idea what issue there is in your app.

Also, try refreshing your dependencies.

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Rita Chen

Hello @Prachi Phalak,

Thank you for your reply! I will first check out the error log if I run into any problem next time.

Your suggestion helps a lot! Thanks!

2022-11-15 12-58-38
Ary Mesquita

Hi @Rita Chen 

Put the page as anonymous, maybe it solves the problem.

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Rita Chen

Hello @Ary Mesquita! I followed your suggestion and it did work! 

Thanks a lot!

 

2024-07-05 14-16-55
Daniël Kuhlmann
 
MVP

Why is this marked as solution? Foremost I don't see how this can fix the issue. Secondly, whether a screen needs to be anonymous or tight to a role is a business requirement you cannot just change because you have a problem in service studio. 

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Rita Chen

Hi Daniël,

The reason I marked this comment as the solution is that I solved my problems by following the suggestion. I had tried other solutions before as well but only this solution helped me solve the problem. I agreed this comment shouldn't be marked as the ideal solution. Will be more careful next time and make sure people who encounter this problem can get the best solution.

Regards,

Rita

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Rita Chen

Hello @Billy Pang,

Thank you for your reply! It helps a lot!

2022-07-24 08-50-37
Gokula Kannan P

Hi @Rita Chen ,

There are few reasons you will get this error screen. Please try the below ways

1. Publish all outdated modules (producers and consumers) in proper sequence.

2. Check in the browser console or in the service center for any resources (JS script) not blocking execution.

3. Clear the cache and try or check in incognito

Alternatively, create on dummy application and try. If it is accessible then the above point will help you to resolve it.

If possible, please share your service center logs.

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Rita Chen

Hello @Gee Kay,

Thank you for providing constructive solutions to the questions!

Those steps help a lot! Thank you so much for trying to solve my problem. Appreciate it!

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