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rui.pereira
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service studio 5.0 installer error
Question
Hello all,
I was trying to install service studio 5.0.2.51, and the installer reports a fail, "Service Studio failed to run properly. Installation could not be completed!".
I tried multiple versios, uninstalling everything, re-installing, downgrade, upgrade, etc..
Has someone faced the same problem?
I attached the installer log.
Thanks in advance,
Rui Pereira
ServiceStudioInstall.log
Pedro Coelho
MVP
You are talking about the instalation in your machine, and then the Vista/Win 7 puts that warning at the end right?
I've not encountered that in a log time, but it's usually not a problem, the instalation went fine and it should be ok. Have you tried to run the Service Studio after that warning?
Best regards,
PC
rui.pereira
Yes I have tried, and the process launches (see it in Task Manager) and after a couple of secs, it disappears, without any erros or info.
And yes, I am talking about the installation on my machine, but the error is from the installer, wich allows for a automatic send mail to the OutSystems support, but with no answer yet.
I can run service studio 6 without a problem, that's what's getting on my nerves...
Rui Pereira
Pedro Coelho
MVP
I was checking the log, indeed it seems something went wrong in the instalation process (Service Studio failed to launch with error code -1073741571 )
Did you manage to send the e-mail to the support, or that too failed?
If it went through, you need them to answer you, not much I can do at this point
Best regards,
PC
rui.pereira
Pedro Coelho thank you for your time, I got answer from OutSystems Support.
I needed to install .NET 3.5 SP1, and they gave me a diffent installer than the one on the site, and now its working.
Thanks again,
Rui Pereira
Pedro Coelho
MVP
OS Support for the rescue :)
Glad they could help you out
Best regards,
PC
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