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unable to send emails to user on reset  functionality for password

Hi Team,


I am working on a user functionality where a code/link is sent to the users email id to reset his password such that  on applying this code user would be able to reset his password and therby login into the application. The link needs to be valid only for 48 hours on expiry of which the reset link would be expired. i have made changes to the smtp settings but no emails are getting sent from the application. Could anyone please help with logic for the same.


2020-03-01 17-52-33
Nikhil Gaur

Hi Saif,

Please share if you are getting any error when you try to send email and also check error and emails logs in the service center to know more if there is some error while sending email. 

Also check if in Email configuration under administration tab "Redirect Emails To Test List" is checked or not. If it is checked then set some text emails in "Test List Addresses".

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Shilpa Uppund

hi Saif,

Have you added logic to send email using the Send Email under logic. If yes then Can you share the error that you are getting. Check for the errors in Error logs in Service Center.


Regards,

Shilpa


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Rakhi Chouhan

Hello @saif sheikh ,

You can take the reference of this post link if your facing any error after creating logic of email sending or can take reference from this video https://www.outsystems.com/forums/discussion/59320/reactive-tutorial-sending-an-email/ 

Can you share your .olm for better understanding your logic?

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