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Mobile Service Studio UI is pinched!  Please Help!
Application Type
Mobile

Ok, my service studio was freezing so I closed it and reopened it.

Now, the UI in Service Studio is very pinched!

When I open the app is seems normal, but even when I restart my computer or go back to old versions it still looks like this!

Is there some setting that fixes this pinched look???

It's driving me crazy!!! Please help!


2022-06-02 11-32-59
Marcelo Penas
Staff
Solution

Hi @David McCulloch , thank you for reporting the issue. Can you please test with the latest stable GA version? 11.53.16 61323, you can find it here.

UserImage.jpg
David McCulloch

I updated and the problem went away!  Thanks so much!!!

2025-04-10 12-15-03
Ankit Sheshkumar Shukla

Hi @David McCulloch 

I don't think there is something to do with your system. There might be some problems with applications.


Regards

Ankit

2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Hi David,

Check the screen size you selected, I suspect it's set to mobile (the first icon) instead of desktop (the third).

UserImage.jpg
David McCulloch

It's a mobile app so I don't have a desktop view.

This is the view I've been using, it just changed to this randomly this morning.

2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Sorry, didn't see the mobile tag on your post. So the main problem seems to be the enormous borders around the content? Did you refresh a theme that might've been altered?

UserImage.jpg
David McCulloch

Yeah, the huge borders are the issue.  I didn't make any theme changes, and I even tried refreshing old versions, but the problem persisted.  The problems aren't showing up on the website when I launch it, but it's quite irksome.  Especially trying as I'm currently fixing a bunch of UI issues!


2021-06-02 20-50-04
Márcio Carvalho

You are not the only one

https://www.outsystems.com/forums/discussion/81541/mobile-pwa-layout-was-change/

Check if it is not the if condition and maybe try to give a full-width class that gives a width:100% (on the layout)

From the answers on the post, I already faced, even in reactive, some of these problems that are not problems (I think).

Could you please share an OML? I think it is some problem with the layout. Is it outsystems or a custom layout you made?

2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Also, please use the Feedback button to notify OutSystems about this problem.

2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Btw, what Layout and Theme are you using?

2022-06-02 11-32-59
Marcelo Penas
Staff
Solution

Hi @David McCulloch , thank you for reporting the issue. Can you please test with the latest stable GA version? 11.53.16 61323, you can find it here.

UserImage.jpg
David McCulloch

I updated and the problem went away!  Thanks so much!!!

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