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2026-01-28 10-30-40
Rakhi Bhadauria
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6Comments
Solved
Sending Email using Gmail SMTP server
Question
Email

I am trying to send email . I mapped the smtp server and port number as 587 and using gmail server . but am not able to send mail getting this error . please anyone can help me out on this.


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01 Nov 2022
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2021-08-12 11-00-27
Nordin Ahdi
 
MVP
Solution

Hi Rakhi,

If you want to send email using Gmail, you have to setup an app password that we will use in the email configuration inside Service Center. 

Follow the below instructions:

  • Go to https://myaccount.google.com/security 
  • Under Signing in to Google click on App passwords
  • Sign in again using your Gmail username and password
  • Generate an app password an copy the value
  • Login to Service Center of your Personal Environment
  • Go to Administration > Email
  • Paste the generated app password in the Password field
  • Click Save and Apply Settings to the Factory
  • That's it, you should be able to send emails now

Regards,

Nordin

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01 Nov 2022
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2026-01-28 10-30-40
Rakhi Bhadauria

Thanks  Nordin Ahdi now able to send Emails.

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01 Nov 2022
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2021-08-12 11-00-27
Nordin Ahdi
 
MVP

Replying to Rakhi Bhadauria's comment on 01 Nov 2022 13:11:16


You're welcome! 

Please mark my above reply as solution so others who have trouble sending email with Gmail can easily find it. I also changed to post title for the same reason.

Regards,

Nordin

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01 Nov 2022
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2023-08-28 07-00-10
Paulo Torres
Champion

Good explanation for all community :)

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01 Nov 2022
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vikas sharma
Champion

Hi,

Most probably this error because, username password provided for SMTP are not correct. 

regards.

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01 Nov 2022
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2024-07-05 14-16-55
Daniël Kuhlmann
 
MVP

Hi,

The error message seems to be clear, authentication required. There is even an url provided with additional information.

Regards,

Daniel

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0
01 Nov 2022
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2021-08-12 11-00-27
Nordin Ahdi
 
MVP
Solution

Hi Rakhi,

If you want to send email using Gmail, you have to setup an app password that we will use in the email configuration inside Service Center. 

Follow the below instructions:

  • Go to https://myaccount.google.com/security 
  • Under Signing in to Google click on App passwords
  • Sign in again using your Gmail username and password
  • Generate an app password an copy the value
  • Login to Service Center of your Personal Environment
  • Go to Administration > Email
  • Paste the generated app password in the Password field
  • Click Save and Apply Settings to the Factory
  • That's it, you should be able to send emails now

Regards,

Nordin

10
0
01 Nov 2022
Copy Link
2026-01-28 10-30-40
Rakhi Bhadauria

Thanks  Nordin Ahdi now able to send Emails.

0
0
01 Nov 2022
Copy Link
2021-08-12 11-00-27
Nordin Ahdi
 
MVP

Replying to Rakhi Bhadauria's comment on 01 Nov 2022 13:11:16


You're welcome! 

Please mark my above reply as solution so others who have trouble sending email with Gmail can easily find it. I also changed to post title for the same reason.

Regards,

Nordin

0
0
01 Nov 2022
Copy Link
2023-08-28 07-00-10
Paulo Torres
Champion

Good explanation for all community :)

0
0
01 Nov 2022
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