I'm trying to install On-Premises OutSystems Platform Server but getting the error when I'm starting OutSystems Scheduler Service.
"The Service did not respond to the start or control request in a timely fashion"
I extended the timeout period in registry but still the same issue.
Please assist to advise if anyone faced this issue and found the solution.
Hi Gowtham,
I’ve never faced this issue to be honest.
Have you made sure all the network requirements are in place? Check if the necessary ports for the OutSystems services are open and test the connection.
Regards,
Nordin
Hi,
You can increase the log level of your OutSystems service in order to research in-depth (log level = 4). For this, you can find more information in this URL (https://success.outsystems.com/Support/Troubleshooting/Application_lifecycle/Change_OutSystems_platform_logging_levels_-_OSTrace#net-stack).
With the log file generated (for example, C:\Program Files\OutSystems\platform Server\logs\Scheduler.log), you can see the full details of the trace.
When you finish your research, you must remember to revert these changes (log level = 0) to not generate too much information in your hard disk.
Kind regards, David.
the service is up and running, by mistake I was expecting the service to run halfway during the installation and I realized the service will start run after the complete installation.
After complete installation, the service was started and running.
@Nordin Ahdi & @David, thank you for your replies.