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 when I open my app via browser it's showing "This page isn’t working".How to solve ?

 when I open my app via browser it's showing "This page isn’t working".How to solve that? Anyone, please help 

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vikas sharma
Champion
Hi, Could you please provide little more details about the error. Screenshot of the error will be helpful.
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Prabinraj TP

Here is the browser error

Screenshot 2022-11-14 170029.png
2022-08-03 04-32-50
Ravi Punjwani

Hi Prabinraj,

I was able to install your app and there was no redirection at all.

Entry url is configured and I was able to browse to both screens Tenant_List and Tenant_List2.

What screen action causes redirection loop?

2022-08-03 04-32-50
Ravi Punjwani

Hi Prabinraj,

This situation can arrive if you are redirecting the user to another screen, and that screen is again redirecting to the previous screen, making a loop within themselves.

Please check the logic inside your code. Remove one or more redirection and then see if it works.

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Prabinraj TP

Here is my oml file ,can you please check that?


Tenanttest.oml
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vikas sharma
Champion

Hi,

Exactly which URL you are trying to open. I can see there are 2 entry point in your application.

regards

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Prabinraj TP

currently using entry1

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Prabinraj TP

All apps in my personal environment as facing the same issue when opening the app via the browser


2022-08-03 04-32-50
Ravi Punjwani

Hi Prabinraj,

Is it happening only to your created apps, or also happening in the demo apps that come with the forge components?

Read the following article and try out some suggestions given here:
https://www.geekdashboard.com/fix-this-webpage-has-a-redirect-loop/

Let me know if you still face the issue.

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Prabinraj TP

Sir,  tried this solution but no change,same issue facing. Issue not for one app, all the apps we created from our environment facing the same issue

2022-08-03 04-32-50
Ravi Punjwani

Hi Prabinraj,

Kindly share me your application link. Post it here on the forums. Or send me in the message with a link to this post so I can relate it easily.

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Prabinraj TP

Here is the application link

   https://hkt.outsystemscloud.com/Tenant/?_ts=638042723581419968

2018-08-27 08-29-35
Fábio Vaz

Hi Prabinraj, 

can you please check your Cloud size? maybe you overload the 2GB available.


do you know how to check it?


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Prabinraj TP

I know sir, 700Mb available

2022-08-03 04-32-50
Ravi Punjwani

Hi Prabinraj,

I got a clue about your redirection loop. I noticed that as soon as I access your application, it redirects to InternalError.aspx

While it opens InternalError screen, it encounters another error and then due to global exception handler pointing it back to InternalError.aspx screen, it keeps redirecting to itself infinitely.

To fix this, you need to know what piece of code is causing an error. You can easily find that by logging in to your Service Center application > Monitoring > Error Logs.

Send me 4-5 log entries if they are any different, otherwise just send any one of them. It has all the details about where is the error coming from.

From my initial check, it seems the error is coming from the function GetPersonalAreaName() that you're calling on your error page Main Content area. However, this is just my assumption. It can only be checked from the ServiceCenter logs.

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