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2023-06-14 08-52-52
Arkyadeep Bharadwaj
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Registered Role is Required error i am getting.
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Hi

i have two end user module and one theme module theme module i have the menu from menu we are redirecting different application url.but when i am trying to redirect to another page i am getting "request faiiled with status 403" and in service center it is showing registerd role is required.but the user is already registered and every module is user provider module is user.how to resol;ve this issue?

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05 Dec 2022
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2018-10-29 08-31-03
João Marques
 
MVP

Hi Arkyadeep,


Check the screen, you are trying to access to, in Service Studio and take a look at the roles needed to access it. Likely, the user with whom you are logged-in, doesn't have that role and it fails. Like in the example below, where to access the Test screen, the user needs to have the Manager role:


Kind Regards,
João

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05 Dec 2022
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2023-06-14 08-52-52
Arkyadeep Bharadwaj

we are using Custom role and permission level.

i have marked as registered.check the screenshot.

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05 Dec 2022
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2018-10-29 08-31-03
João Marques
 
MVP

Replying to Arkyadeep Bharadwaj's comment on 05 Dec 2022 10:09:39

Hi Arkyadeep,


This can occur for a few reasons:

  • You don't have access to the page: I would confirm the screen roles (you did), I would check if the User Provider is the same for both modules (you say they are) and I would check if you have Single Sign-on active (you should as it is the default)
  • You have something in the code that is throwing this security exception: for instance, if you are calling an action or a REST API on a data action which validates if you have a role you don't have.

I would also take a closer look to the error log stack and debug the code to see what is actually throwing the error. This should help you trace the origin of the bug.


Kind Regards,
João

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05 Dec 2022
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2025-04-17 05-42-16
Ajit Kurane

Hi @Arkyadeep Bharadwaj 

This one happen many times when you don't have that particular role to access it. You can use the debugger and trace it out as @joao said earlier.

Thanks,

Ajit Kurane.

 

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05 Dec 2022
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2023-06-14 08-52-52
Arkyadeep Bharadwaj

yes i got this main reason  i think.i will let you know.

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05 Dec 2022
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