93
Views
3
Comments
Cannot Change Running Mode to Production
Question
Hello,

I have an Enterprise 150 license.  I'm taking what was our Development environment and making it our Production environment. 

I attempted to change the running mode in Service Center and received the following error:"Your Development license does not support a Production Environment"  (see attached).

When I go to here:  https://outsystems.com/PlatformLicensingFO/LicenseActivationCode.aspx ...I see 5 development licenses.  Where do I find a production license?  

Thanks in advance!  
Running Mode.jpg
2012-03-02 13-17-21
Paulo Ramos
Staff
Hi Ameet,

The production license should also be available for download from the link you've indicated. I'd suggest contacting OutSystems Support - support@outsystems.com - describing your issue. 
UserImage.jpg
Pedro Menezes

Hello I have a server under development licence (platform server 8.0) and I want to change it to production server. I have licences for both. How do I do this? 


I am thinking of releasing the production licence (since I don't know if it's associated with other server) and then upload this license production in the server Is this procedure correct? Should I also release the development licence currently in use in that server? Thank you, have a great week

2012-03-16 12-21-09
João Rosado
Staff

Hi Pedro,


I can only recommend you the same as Paulo recommended above: open a Support ticket and explain your situation.

We cannot help you with licensing issues over the forums.


Regards,
João Rosado

Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.